The Cedars-Sinai Health Skill (the "Skill") is owned and operated by Cedars-Sinai Medical Center on behalf of itself and its affiliates ("C-S"). This Privacy Policy ("Privacy Policy") describes how we collect information from you or about you through your use of the Skill on an Alexa-enabled device, why we collect this information, how we will use or disclose this information and how you may update or delete identifiable information about you from our records. By accessing, browsing and/or using the Skill, you are deemed to accept the terms of this Privacy Policy. If you are not willing to accept the terms of this Privacy Policy, please do not use this Skill.
This Privacy Policy does not apply to our information collection and use policy or practices offline. This information is available on the HIPAA Privacy Practices page.
Information Collection and Use
The information we gather generally can be categorized as either anonymous or personally identifiable.
Anonymous (or sometimes referred to as "aggregate") information is information that cannot be traced back to a specific individual. For example, we know how many times the Skill is used, but we do not know the names, e-mail addresses or gender of our visitors unless they specifically provide that information. We use this anonymous information to obtain a better understanding of how visitors use the Skill and to make decisions on how to improve it. Each time a visitor uses the Skill, we collect some information in an effort to improve the overall quality of your experience. We may collect the visitor's domain name (e.g. whether the user is logged on from yahoo.com, aol.com etc), referral data, and browser and platform type (e.g., a Netscape browser on a Macintosh platform). In addition to collecting these types of information, C-S collects aggregate queries for internal reporting. We also count, track, and aggregate the visitor's activity into our analysis of general traffic flows in the Skill.
Personally identifiable information is information you provide that lets us know specific facts about you so that we can respond to your requests. This information could range from your name, address and ZIP code, which you provide in order to receive information from us about certain services, to specific health information that you provide to us. Personal information collected on the Skill is used only to allow us to fulfill your request for services. For instance, if you use the Skill to locate a specialist in your area, we use the information you provide to put you in touch with a physician. We also may use the personal information you provide to us to send you information that we believe may be of interest to you, based on information you may have provided to us, including newsletters, information about new medical breakthroughs and other items related to C-S and its medical community. You do have a right to opt out of receiving this information, as described below in "Your Opt Out Right." You can use the Skill without providing any personal information about yourself. However, there are a number of services that we provide which, if you wish to obtain the full benefit of those services, you must provide certain personal information.
Security
We take precautions to ensure your information remains confidential;
We also do everything reasonably possible to protect user information we collect. All of our users' information, not just the sensitive information, is restricted in our offices. Only individuals who need the information to perform a specific job are granted access to personal information. Access to this information is password protected. Furthermore, all personnel having access to your personal information are kept up-to-date on our security and privacy practices.
Your Opt-Out Right
As indicated above, C-S may use the information you provide to send you information and materials that we think may be of interest to you. If you do not wish to receive any further information or materials from us, such as e-mails or newsletters, you have the right to opt out of such disclosure and additional use of such information. To opt out from receiving such information or materials, you must check the appropriate box provided at the time you are requested to provide personal information. If, at a later time, you wish to change your preference, you may do so by contacting us at the address indicated below.
Links
The Skill may contain links to features, websites or other third-party products that are not operated by C-S. You may be asked by these products to provide personal information or to release information you may have provided on the Skill. You are never required to release this information, and whether you do is optional and strictly up to you. Please be aware that we are not responsible for the privacy practices of these sites, nor any adverse consequences that may result from your interaction with such third party products. C-S has no control or influence over the privacy practices of these other products. This would also apply to these products' use of cookies and other electronically collected data. We encourage you to be cautious when leaving the Skill and review the privacy statements of each and every product that collects personally identifiable information. This Privacy Policy does not apply to information collected through those products.
Children's Privacy Protection
In accordance with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), C-S will never knowingly request personally identifiable information from anyone under the age of 13 without parental consent. When we do receive information (with parental consent) from users under the age of 13, we will not share their personally identifiable information with third parties, regardless of their stated preference given at registration.
Disclosures Required to Investigate Complaints or to Law Enforcement Officials
C-S may use personal information collected or in its possession to contact users in connection with their inappropriate use of the Skill, noncompliance with our Terms and Conditions, or in connection with a complaint filed about their use of the Skill by another user.
C-S also may disclose your personal information to another party, such as law enforcement officials, to comply with legal requirements, court orders, government or law enforcement agency requests, to protect or defend C-S, or where we perceive an immediate danger of death or serious physical injury to someone as a result of activity on the Skill. Our disclosures may occur under circumstances where we may not be authorized to advise you of such action.
Changes to Our Privacy Policy
WWe will notify you of changes to this Privacy Policy. If we make material changes in our Privacy Policy that do not affect user information already stored in our database, we will post a prominent notice on the Amazon Alexa Application notifying users of the change. If we propose to use your personally identifiable information in a manner materially different from that stated at the time of collection we will notify you via email, and you will have a choice as to whether we may use your information in this different manner.
Changing or Deleting Information
If you wish to delete or correct your personally identifiable information obtained through the Skill, you may:
Comments or Questions
Should you have any questions regarding this privacy statement, the practices of the Skill, or your dealings with the Skill, you may contact our Webmaster.